Support Center

Found x Appear Here

  • What is Found x Appear Here?

    Found x Appear Here is collaboration between the award-winning Found Associates and Appear Here, to launch an ...

    Jul 27, 2018 02:23PM UTC
  • How does it work?

    Found x Appear Here is part of Appear Here Additions, a new service that gives you access to everything you ne...

    Jul 26, 2018 10:54PM UTC
  • How do I make an order?

    Found x Appear Here is currently in Beta mode. But don’t worry, you can still order the collection once you’ve...

    Jul 26, 2018 10:53PM UTC
  • What is the shortest rental period available?

    You can rent for as little as 3 days (enough time to allow for delivery and collection to be scheduled) but th...

    Jul 26, 2018 06:13PM UTC
  • What is an Edit?

    We created two Edits to help you get started: one perfect for fashion brands (with enough rails for your store...

    Jul 26, 2018 06:14PM UTC
  • What level of quality should I expect?

    With over 20 years’ experience in the industry, working with some of the biggest luxury brands, Found know wha...

    Jul 26, 2018 06:14PM UTC
  • How does delivery work?

    Delivery and collection costs £100 per order within Greater London, and can be arranged for any day of the wee...

    Jul 26, 2018 06:15PM UTC
  • What if I am unable to receive the furniture at the scheduled delivery...

    If you are unable to receive the furniture at the scheduled time, please let your concierge know asap. There i...

    Jul 26, 2018 06:15PM UTC
  • How do I schedule a collection?

    One week before your rental period is over, the team will reach out to you to schedule a time for collection -...

    Jul 26, 2018 06:16PM UTC
  • Do I have to assemble the furniture?

    Yes, the kit arrives flat-packed and requires self-assembly. We recommend that two people do this, but each pi...

    Jul 26, 2018 06:16PM UTC

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