Support Center

Landlord Dashboards

  • What is a view?

    A view is a count of every time someone looks at your space listing on our website. It can give you an indicat...

    Jul 06, 2016 09:09AM UTC
  • How do I change my space listing?

    Adding amenities, opening hours and space rules to your space listing help attract the best ideas for your spa...

    Jul 06, 2016 09:09AM UTC
  • Can I improve my search results?

    Search results on our website are based on location only so you cannot improve your visibility in search resul...

    Jul 06, 2016 09:09AM UTC
  • Can I get the photos?

    As a policy, we do not share space photography. However, we are happy to share any photos we take of the brand...

    Jul 06, 2016 09:10AM UTC
  • How do I add a new space?

    To get started, click the “+” in the top righthand corner of your dashboard or through the “add space” button ...

    Jul 06, 2016 09:11AM UTC
  • How do I set a price for my space?

    We ask for basic annual costs (e.g., rent, rates, service charge, utilities) that help us automatically genera...

    Jul 06, 2016 09:11AM UTC
  • What does my rating mean?

    Your rating is a blended score based on information from brands during the booking process and during their te...

    Jul 06, 2016 09:11AM UTC
  • Can I change my password?

    You sure can. Click on your name in the bottom left hand corner and follow the “My Settings” link. You can the...

    Jul 06, 2016 09:12AM UTC
  • What does response rate mean?

    Your response rate is the percentage of ideas that you accept or decline within 48 hours. We like our land...

    Jul 06, 2016 09:12AM UTC

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